Keep the two addresses, their dates and their meter readings clear
A move can involve a new water registration and a separate cancellation at your old home. Record the appropriate readings when keys change hands, keep photos or the handover report and check who is responsible under the tenancy. Use this checklist to organise the common steps, then follow your supplier's own timing and instructions.
Moving checklist
Arranging water for a move is a handful of small tasks spread around one moment: the key handover. Before it, you find out who holds the account and which company supplies the new home. On key day you record the evidence that protects you from paying for someone else's water. Afterwards you register the new address, close the old one and check that both final settlements use your dates and readings.
Before the keys
Check the tenancy for water
Find out whether water is in the rent, the service charges or your own responsibility, and who holds the account today.
Confirm the supplier of the new home
Use the supplier's address check. Moving between regions often means a different company for the new address.
Write down both key dates
The day you receive the new keys and the day you return the old ones. These dates, not your furniture, mark your responsibility.
On key day
Read the meter at the new home
Note the full reading in cubic metres and the meter number. Do the same at the old home when you hand back those keys.
Photograph the display
A dated photo showing both the reading and the meter number settles almost every later disagreement.
Get it in the handover report
Ask for the readings in the signed inspection or handover report so the landlord confirms them too.
In the days after
Register or take over the new account
Use the supplier's registration or moving page with the key date and the opening reading, unless the landlord holds the account.
End the account at the old address
Report the move for the old address with the closing reading and a forwarding address. It is a separate task, even with the same supplier.
Check both settlements
Compare the final bill and the first advance with your dates and readings, and ask for a correction straight away if they differ.
A move touches two water accounts: the one you start at the new home and the one you end at the old home. Even when both addresses have the same supplier, the start and the end are often separate requests with their own dates and readings. Treat them as two tasks and you avoid the most common moving problem, a forgotten account that keeps charging advances for a home you no longer live in.
Start or take over the account
End the account and settle up
Keys overlap? If you hold the keys to both homes for a while, you are usually responsible for both addresses during that period. Register the new home from its key date and end the old one on the day you hand back those keys, not on the day you move your belongings.
Key-day record
The reading at the moment of handover is the line between your water and someone else's. Suppliers ask for it when you register and when you leave, and without it they estimate, which can put the previous tenant's use on your first bill. Use this card as a template for each address, keep it with your lease and take the photos before you start unpacking.
Special situations
The standard checklist assumes one household, one meter and an account in your own name. Many rentals work differently: water may sit in the service charges, several homes can share a meter, older homes may have no meter at all, and a move between regions means two different companies. Here is what changes in each of those situations and what to ask before you register anything.
Do not register yourself. Ask the landlord how water is settled, for example through the annual statement of service charges, and keep the key-day reading anyway.
The landlord or building owner usually holds the account and divides the costs. Ask how your share is calculated and which reading applies to your move-in date.
The supplier bills the home another way, for example by property features in parts of Amsterdam. Confirm the billing basis instead of submitting a zero reading.
With overlapping keys you are responsible for both addresses for a while. Plan both the registration and the cancellation around the real key dates.
The new home has a different company. Register with the new supplier and report the move separately to the old one, because they do not exchange your details.
Some suppliers close the previous account automatically when a new resident registers. Others need both sides to act. Check your supplier's moving page.
Supplier by supplier
The steps above apply everywhere, but the 10 drinking-water companies each organise moving in their own way. Some register the new home and close the old account in one request, some close the old account automatically when the next resident registers, and some need two separate requests. Open your supplier for its own moving rules, taken from its official pages, with direct links to its moving, registration and meter-reading forms.
Existing customers should use the moving flow and deal with both the new and old address. Brabant Water explicitly notes that overlapping key dates can mean water costs at both homes. Do not treat changing the postal address as a completed move. At each key handover, record the actual reading and meter number if the home has a meter, photograph the display and keep the handover report. For an unmetered supply, confirm the supplier’s or landlord’s billing arrangement instead. Use the dates you receive and return the keys, which may differ from the day you move your belongings. Keep the supplier’s confirmation and a forwarding address for the final bill.
Close the old supply separately, even when the new address is also served by Dunea. Record the final reading when you return the keys. Dunea warns that cancellation reported more than sixty days after handover may be dated from receipt; contact customer service immediately if you are late. At each key handover, record the actual reading and meter number if the home has a meter, photograph the display and keep the handover report. For an unmetered supply, confirm the supplier’s or landlord’s billing arrangement instead. Use the dates you receive and return the keys, which may differ from the day you move your belongings. Keep the supplier’s confirmation and a forwarding address for the final bill.
Use the moving choice guide after receiving or returning the keys. Evides allows an extra address during an overlap. If the key date changes or the move involves its Belgian border service area, contact customer service rather than forcing an unsuitable online address. At each key handover, record the actual reading and meter number if the home has a meter, photograph the display and keep the handover report. For an unmetered supply, confirm the supplier’s or landlord’s billing arrangement instead. Use the dates you receive and return the keys, which may differ from the day you move your belongings. Keep the supplier’s confirmation and a forwarding address for the final bill.
Deregister the old address separately and register the new one if Oasen also supplies it. Correct a changed key date in Mijn Oasen. Submit dated readings for both homes and retain the final invoice; do not rely solely on the next tenant to close your account. At each key handover, record the actual reading and meter number if the home has a meter, photograph the display and keep the handover report. For an unmetered supply, confirm the supplier’s or landlord’s billing arrangement instead. Use the dates you receive and return the keys, which may differ from the day you move your belongings. Keep the supplier’s confirmation and a forwarding address for the final bill.
Report the new address and deregister the old one through Mijn PWN. PWN sends reading requests for the handover dates. Its own online moving and cancellation service is free; paid third-party cancellation services are unnecessary for this process. At each key handover, record the actual reading and meter number if the home has a meter, photograph the display and keep the handover report. For an unmetered supply, confirm the supplier’s or landlord’s billing arrangement instead. Use the dates you receive and return the keys, which may differ from the day you move your belongings. Keep the supplier’s confirmation and a forwarding address for the final bill.
Use the moving choice guide for the old and new address and provide the relevant dated readings. Vitens explicitly accommodates temporary overlap while you prepare the new home. If you move outside its area, close the old contract and register with the supplier at the destination. At each key handover, record the actual reading and meter number if the home has a meter, photograph the display and keep the handover report. For an unmetered supply, confirm the supplier’s or landlord’s billing arrangement instead. Use the dates you receive and return the keys, which may differ from the day you move your belongings. Keep the supplier’s confirmation and a forwarding address for the final bill.
Register the new address and deregister the old one, including when staying within the region. Provide the final reading, key-return date and a forwarding address. The supplier's guidance also addresses a new payer after a household change; contact customer service when responsibility is unclear. At each key handover, record the actual reading and meter number if the home has a meter, photograph the display and keep the handover report. For an unmetered supply, confirm the supplier’s or landlord’s billing arrangement instead. Use the dates you receive and return the keys, which may differ from the day you move your belongings. Keep the supplier’s confirmation and a forwarding address for the final bill.
Deregister your old drinking-water address in Mijn Waternet and register the new one where needed. If a new resident has already registered, Waternet may have closed the old account automatically; check the confirmation and forwarding details instead of assuming the final bill will find you. At each key handover, record the actual reading and meter number if the home has a meter, photograph the display and keep the handover report. For an unmetered supply, confirm the supplier’s or landlord’s billing arrangement instead. Use the dates you receive and return the keys, which may differ from the day you move your belongings. Keep the supplier’s confirmation and a forwarding address for the final bill.
Existing WMD customers can report both addresses through the moving process. Deregister if the new address has another supplier or if you join a household with an existing account. WMD's FAQ allows online reporting up to two months after the key date; contact it promptly if outside that window. At each key handover, record the actual reading and meter number if the home has a meter, photograph the display and keep the handover report. For an unmetered supply, confirm the supplier’s or landlord’s billing arrangement instead. Use the dates you receive and return the keys, which may differ from the day you move your belongings. Keep the supplier’s confirmation and a forwarding address for the final bill.
For a move within the region, register the new address under the existing customer details and close the old address after key return. WML permits temporary accounts for both homes. It warns that deregistration is only backdated by up to one month, so do not leave the old contract running. At each key handover, record the actual reading and meter number if the home has a meter, photograph the display and keep the handover report. For an unmetered supply, confirm the supplier’s or landlord’s billing arrangement instead. Use the dates you receive and return the keys, which may differ from the day you move your belongings. Keep the supplier’s confirmation and a forwarding address for the final bill.
Moving FAQ
Answers about timing, cancelling the old account, holding two homes at once, missing meter readings, water included in the rent and the final bill when you move between Dutch rentals.
Arrange it around the key handover. Many suppliers let you register shortly before or after the move date, using the date you receive the keys and the opening meter reading. Exact deadlines differ per company, so follow the timing on your supplier's moving page.
Usually yes. Registering the new home does not always end the old contract, even with the same supplier. Report the move for the old address with the closing reading, unless your supplier confirms that it closes the old account automatically when the next resident registers.
In most cases you are responsible for both addresses while you hold both sets of keys. Register the new home from its key date and end the old one on the day you return those keys. Fixed charges usually apply per address for the period you are responsible.
Ask the landlord or the next tenant for a dated reading as close to the handover as possible, and tell the supplier which date it belongs to. Without a reading the supplier estimates the use, which can shift consumption between you and the other occupant.
You do not register with the supplier, but record the meter reading on key day if your home has its own meter. When you leave, check that the service-charge statement covers the right period and ask for a specification if water is divided between homes.
Sometimes. Several suppliers let you report a move for both addresses in one form, but others treat the new registration and the old cancellation separately. Check your supplier's moving page and make sure both addresses end up with the right dates and readings.
After you report the move and the closing reading, the supplier sends a final settlement for the old address. It compares your advance payments with the actual use and fixed charges, so you either pay the difference or receive a refund. Leave a forwarding address or email so it reaches you.
Use the checklist to gather your handover details, then open the relevant supplier profile. Registration windows and cancellation procedures differ, so confirm the instructions for each address.
Search your city, see the likely drinking-water company and jump straight to its official address check before you register.
Open the supplier finderFixed charges, usage, advance payments and the annual settlement, plus the municipal and water-board taxes that arrive separately.
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