Make sense of an Evides water account when you take over a home

Evides supplies drinking water in a southwest Netherlands service area spanning Zeeland and parts of South Holland and western North Brabant. Its online choice guide helps distinguish a move, a new customer and an extra address. For renters, the key questions are who pays the supplier, which meter belongs to the home, and which readings apply at key handover.

Evides drinking-water service area. The official list includes Rotterdam and much of Zeeland, but municipal exceptions matter: Wateringse Veld in The Hague is included, while Rotterdam's Nesselande is in Dunea's list. In Bergen op Zoom, Evides names Halsteren and Lepelstraat. A city name alone is insufficient. Regional reference boundary from RIVM/Atlas Leefomgeving, published 30 April 2026 using Vewin data from 2024; public-domain reuse. This map supports regional orientation, not an address-level service guarantee. Confirm the full address with the supplier, particularly near boundaries or for a new development.

1. 1

   Step 1

   Register a home with Evides

   Register through Evides when you have received the keys, using that day's meter reading. Before handover, the registration page offers an email reminder rather than a completed registration. If a housing association has explicitly agreed to arrange registration, check that agreement and its confirmation. Before registering, check your tenancy agreement and ask who holds the water account. A separate meter does not by itself prove that you need a direct contract: the landlord may invoice the water. Confirm the arrangement to avoid paying twice.

   Open the registration page
2. 2

   Step 2

   Meter readings for Evides

   For manual entry, Evides asks for the black whole-cubic-metre digits, not the red decimal digits; its flow can also accept a meter photo. A moving reading belongs in the moving flow, while the annual reading normally follows a supplier request. Where the home has a meter, check that it serves your home, especially in a shared meter cupboard. Follow the supplier’s display instructions and do not invent a reading if access is impossible. Ask the landlord or building manager for access or a dated reading. For a genuinely unmetered home, confirm the applicable billing arrangement instead.

   Submit a reading
3. 3

   Step 3

   Moving with Evides

   Use the moving choice guide after receiving or returning the keys. Evides allows an extra address during an overlap. If the key date changes or the move involves its Belgian border service area, contact customer service rather than forcing an unsuitable online address. At each key handover, record the actual reading and meter number if the home has a meter, photograph the display and keep the handover report. For an unmetered supply, confirm the supplier’s or landlord’s billing arrangement instead. Use the dates you receive and return the keys, which may differ from the day you move your belongings. Keep the supplier’s confirmation and a forwarding address for the final bill.

   Open the moving page
4. 4

   Step 4

   Bills and tariffs at Evides

   The advance covers estimated consumption, fixed charges and taxes. Evides lets customers adjust it in Mijn Evides. Its tariff page explains that standard estimates may be used if no expected consumption is supplied; check the assumption against your household instead of accepting it as your measured use. An instalment is an advance, not an all-inclusive price. For a metered supply, compare opening and closing readings; for an unmetered supply, verify the applicable units or billing category. Check the billing dates, consumption, fixed charges and tax lines on the settlement. A short tenancy or low consumption does not automatically remove applicable fixed charges. Use the current official tariff schedule rather than a national average to budget.

   View current tariffs