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Waterbedrijf Groningen
10 city guides
Checked October 2026

Arrange water with Waterbedrijf Groningen without losing track of the handover

New registration, the old address and any overlap need clear dates

Waterbedrijf Groningen serves Groningen and a wider supply region that does not follow the provincial border exactly. Its moving guidance treats registration, deregistration and an extra address as distinct tasks. Use the profile to check the property, locate the relevant household information and prepare the readings needed for each handover.

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Waterbedrijf Groningen at a glance

City guides
10
Provinces
1
Service area
2,402 km²
Last checked
October 2026

Groningen

About Waterbedrijf Groningen

Who Waterbedrijf Groningen is, where it supplies drinking water and what renters should check first.

Waterbedrijf Groningen supplies drinking water to Groningen and its wider service region. Its registration and deregistration guide makes the two sides of a move explicit, including an extra address during an overlap. For renters, the key questions are who pays the supplier, which meter belongs to the home, and which readings apply at key handover.

Where Waterbedrijf Groningen supplies water

The supply region is centred on Groningen but is not simply the provincial border; the official RIVM map also shows cross-border service territory. In northern Drenthe and other border locations, confirm the full address rather than assuming WMD or Waterbedrijf Groningen from the province name.

Check your address

Waterbedrijf Groningen drinking-water service area. The supply region is centred on Groningen but is not simply the provincial border; the official RIVM map also shows cross-border service territory. In northern Drenthe and other border locations, confirm the full address rather than assuming WMD or Waterbedrijf Groningen from the province name. Regional reference boundary from RIVM/Atlas Leefomgeving, published 30 April 2026 using Vewin data from 2024; public-domain reuse. This map supports regional orientation, not an address-level service guarantee. Confirm the full address with the supplier, particularly near boundaries or for a new development.

Your Waterbedrijf Groningen account, step by step

From registering a new home to the final bill: how Waterbedrijf Groningen handles each step, with a direct link to the official page for it.

  1. Step 1

    Register a home with Waterbedrijf Groningen

    Use 'Aanmelden als nieuwe klant' for a first direct account. Keep the new address, key date, opening reading and payment details ready. The official moving page says moves more than a month in the past, or two months or more ahead, must be discussed by telephone; administrative charges can apply. Before registering, check your tenancy agreement and ask who holds the water account. A separate meter does not by itself prove that you need a direct contract: the landlord may invoice the water. Confirm the arrangement to avoid paying twice.

    Open the registration page

  2. Step 2

    Meter readings for Waterbedrijf Groningen

    The annual meter request is normally sent in December. Waterbedrijf Groningen asks for the black digits rather than the red ones. If the move-in or move-out reading is wrong, send dated evidence or a photo so it can consider a corrected settlement. Where the home has a meter, check that it serves your home, especially in a shared meter cupboard. Follow the supplier’s display instructions and do not invent a reading if access is impossible. Ask the landlord or building manager for access or a dated reading. For a genuinely unmetered home, confirm the applicable billing arrangement instead.

    Submit a reading

  3. Step 3

    Moving with Waterbedrijf Groningen

    Register the new address and deregister the old one, including when staying within the region. Provide the final reading, key-return date and a forwarding address. The supplier's guidance also addresses a new payer after a household change; contact customer service when responsibility is unclear. At each key handover, record the actual reading and meter number if the home has a meter, photograph the display and keep the handover report. For an unmetered supply, confirm the supplier’s or landlord’s billing arrangement instead. Use the dates you receive and return the keys, which may differ from the day you move your belongings. Keep the supplier’s confirmation and a forwarding address for the final bill.

    Open the moving page

  4. Step 4

    Bills and tariffs at Waterbedrijf Groningen

    The tariff explanation separates consumption, fixed charge, water tax and VAT. Check the relevant tariff year and meter category. Use the current tariff schedule and check whether displayed amounts include tax before estimating your costs. An instalment is an advance, not an all-inclusive price. For a metered supply, compare opening and closing readings; for an unmetered supply, verify the applicable units or billing category. Check the billing dates, consumption, fixed charges and tax lines on the settlement. A short tenancy or low consumption does not automatically remove applicable fixed charges. Use the current official tariff schedule rather than a national average to budget.

    View current tariffs

Outages, water quality and service at Waterbedrijf Groningen

Where to go when the water stops, when you want to know more about the water in your tap, or when you need a person to answer an account question.

No water or low pressure

Check current outages and planned work, or report a fault in the mains to Waterbedrijf Groningen. Leaks inside the building go to your landlord.

Outages and faults

Quality and hardness

Waterbedrijf Groningen publishes how its water is monitored and how hard it is in your area, useful for kettles, washing machines and dishwashers.

Water quality

Customer service

Questions about your account, a bill or a payment arrangement go to Waterbedrijf Groningen customer service.

Customer service

Cities supplied by Waterbedrijf Groningen

10 Dutch city guides are matched to Waterbedrijf Groningen, grouped by province. Open a city for local registration and moving steps.

Groningen

10 city guides

Questions about Waterbedrijf Groningen

Answers about registering, moving, meter readings, bills and water quality with Waterbedrijf Groningen, based on its official pages.

My Groningen move is too old or still several months away. Why does the online form not fit?

Waterbedrijf Groningen directs you to telephone customer service if the move was more than a month ago or key handover is at least two months away. Its moving page lists an administration charge for that route. Give the real dates and check the current charge rather than forcing a different date into the online form.

Where do I get Waterbedrijf Groningen's 11-digit meter-reading code?

The opnamecode is in its reading request; check spam if the email is missing. After reporting a move, you receive the code for that process. If you have lost it, contact customer service. The routine annual request arrives in December and asks for the black digits, not the red ones.

I gave Waterbedrijf Groningen the wrong opening or closing reading. What evidence helps?

Its correction instructions ask for the key-handover date, the correct reading and household size, with a photo from handover. For an incorrect opening reading, send a current photo if the original is unavailable and identify it as current. If a final bill already exists, the supplier says it can issue a corrected one.

Can I simply replace the name on a Groningen water account when the bill payer changes?

For a new resident taking over payment, Waterbedrijf Groningen asks that person to register with the meter reading and bank details; its guidance says the former payer is then deregistered if necessary. A partner staying after a relationship ends is a separate case: the moving page asks you to telephone customer service.

Why does Waterbedrijf Groningen's payment pattern not look like twelve equal monthly bills?

Its published direct-debit schedule uses advance payments in April, July and October, with the annual settlement in January or February. Check the schedule and amounts on your own account rather than assuming a monthly utility budget matches the collection dates. The settlement reconciles the year's charges and advances.

Is Groningen's water hardness identical throughout the province?

Waterbedrijf Groningen publishes hardness information by production location, so a provincial label alone is not the right value for every address. Use its local information when setting a dishwasher or comparing water characteristics. Also check whether the appliance expects German degrees, French degrees or another unit before entering a figure.

Can I choose a different water supplier at this address?

Drinking-water supply is organised by service area. Check your address with Waterbedrijf Groningen or the Vewin finder; a lower tariff elsewhere does not make that company available at your home. You must still arrange registration or a move when you are the account holder.

Water is included in my rent. Should I register myself?

Ask the landlord who holds the supplier contract and how your water costs are settled. If the landlord supplies and bills the water, first clarify that arrangement instead of opening a second account. Ask for the supplier invoice, relevant readings and an explanation of any shared-cost allocation.

I cannot find the meter or the opening reading. What should I do?

Look in the handover report and ask the landlord or building manager which meter serves the property. Photograph the current display and contact Waterbedrijf Groningen if the handover reading is missing. Do not submit a neighbour's reading, a guessed value or an invented zero. If the home is genuinely unmetered, ask which billing category applies rather than inventing a reading.

There is a leak or no hot water in my rental. Who should I contact?

Use the supplier's official fault page for a mains outage or suspected network problem. For a leak inside the building, shared pressure equipment or a hot-water appliance, also contact the landlord or building manager promptly. A hot-water-only fault does not establish a drinking-water network outage.

Sources

This profile summarises the official pages of Waterbedrijf Groningen, last checked in October 2026. Rules and tariffs can change, so the supplier's own website always takes precedence.

Match each address with its own water-account task

Confirm the new property's supplier, retain the opening reading and arrange the old home's end date separately. Use the company guidance if the two addresses remain your responsibility for a while.

Moving checklist

Key-day meter readings, registering the new home and closing the old account, including overlapping tenancies and shared meters.

Plan your water move

Understand the water bill

Fixed charges, usage, advance payments and the annual settlement, plus the municipal and water-board taxes that arrive separately.

Read the bills guide

Find your water supplier

Search your city, see the likely drinking-water company and jump straight to its official address check before you register.

Open the supplier finder

Quick links

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