Waternet for your home: check the address and how the water is billed

Waternet supplies drinking water in Amsterdam and a surrounding service area. For renters, an important distinction is whether the dwelling has a water meter or is billed using the property's assessed units. For renters, the key questions are who pays the supplier, which meter belongs to the home, and which readings apply at key handover.

Waternet drinking-water service area. Waternet names Amsterdam, Amstelveen, Diemen, Heemstede, Muiden, Muiderberg and Ouder-Amstel in its public guidance. Treat that list as regional orientation, not proof for every municipal address. Check the full property address in the official registration flow, particularly in shared-boundary areas. Regional reference boundary from RIVM/Atlas Leefomgeving, published 30 April 2026 using Vewin data from 2024; public-domain reuse. This map supports regional orientation, not an address-level service guarantee. Confirm the full address with the supplier, particularly near boundaries or for a new development.

1. 1

   Step 1

   Register a home with Waternet

   Use Waternet's drinking-water registration with the address, date you receive the keys and opening reading where there is a meter. The same route also covers taking over payment at an existing address or adding a second home temporarily. If the address or suffix is missing, contact customer service. Before registering, check your tenancy agreement and ask who holds the water account. A separate meter does not by itself prove that you need a direct contract: the landlord may invoice the water. Confirm the arrangement to avoid paying twice.

   Open the registration page
2. 2

   Step 2

   Meter readings for Waternet

   A metered home needs the actual reading at key handover as well as responses to annual reading requests. If the home has no Waternet meter, do not invent a zero reading: follow the unmetered route and verify the property's units instead. Where the home has a meter, check that it serves your home, especially in a shared meter cupboard. Follow the supplier’s display instructions and do not invent a reading if access is impossible. Ask the landlord or building manager for access or a dated reading. For a genuinely unmetered home, confirm the applicable billing arrangement instead.

   Submit a reading
3. 3

   Step 3

   Moving with Waternet

   Deregister your old drinking-water address in Mijn Waternet and register the new one where needed. If a new resident has already registered, Waternet may have closed the old account automatically; check the confirmation and forwarding details instead of assuming the final bill will find you. At each key handover, record the actual reading and meter number if the home has a meter, photograph the display and keep the handover report. For an unmetered supply, confirm the supplier’s or landlord’s billing arrangement instead. Use the dates you receive and return the keys, which may differ from the day you move your belongings. Keep the supplier’s confirmation and a forwarding address for the final bill.

   Open the moving page
4. 4

   Step 4

   Bills and tariffs at Waternet

   Waternet has separate tariff explanations for homes with and without a water meter. Unmetered charges use property units, so a metered per-cubic-metre calculation is inappropriate. Keep drinking-water costs distinct from sewer and water-board assessments, even when the organisations or correspondence appear related. An instalment is an advance, not an all-inclusive price. For a metered supply, compare opening and closing readings; for an unmetered supply, verify the applicable units or billing category. Check the billing dates, consumption, fixed charges and tax lines on the settlement. A short tenancy or low consumption does not automatically remove applicable fixed charges. Use the current official tariff schedule rather than a national average to budget.

   View current tariffs