LUNTERO
Find your way home in the Netherlands with 20,000+ rental listings at your fingertips!
© 2025 Luntero. All rights reserved.
LUNTERO
Find your way home in the Netherlands with 20,000+ rental listings at your fingertips!
© 2025 Luntero. All rights reserved.
Luntero
Knowing the local emergency numbers in the Netherlands, primarily 112 for urgent help and 0900-8844 for non-urgent police matters, is a basic safety requirement.
Expat Considerations
The term 'corporatiebelang' refers to the collective public and social interests that a Dutch housing corporation is legally mandated to serve.
The term 'woningbouwcorporatie' is a slightly more specific but largely interchangeable term for a housing corporation, emphasizing their role in building new homes.
The 'verzwaarde puntentelling' is a special, more generous points calculation for designated monumental properties, allowing for higher legal rents to compensate for high maintenance costs.
The term 'huursubsidie' is the old, now-obsolete name for the Dutch housing allowance; the correct modern term is 'huurtoeslag'.
Rent regulation, or 'huurnormering', refers to the body of Dutch laws and rules that govern rent prices and annual increases, primarily within the regulated housing sector.
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The single most important number to know in the Netherlands, as in the rest of the European Union, is 112. This is the universal emergency number that connects you to a central dispatch for police (politie), fire brigade (brandweer), and ambulance (ambulance). This number should be used only in urgent, life-threatening situations where immediate assistance is required. This includes serious medical emergencies (like a heart attack or major injury), witnessing a serious crime in progress (like an assault or burglary), or reporting a fire. When you call 112, the operator will ask you for your location and the nature of the emergency to dispatch the correct service. While operators are trained to handle calls in multiple languages, including English, being able to state your location clearly and calmly is the most critical piece of information you can provide.
It is a criminal offense to misuse the 112 number. Making prank calls or calling for non-urgent matters can result in a fine and, more importantly, can tie up a critical line, preventing someone with a genuine emergency from getting through. Every resident should save this number to their phone, but also memorize it. In a moment of panic, you may not be able to unlock your phone, so knowing the number by heart is essential.
While 112 is for emergencies, there are other important numbers for situations that are serious but not life-threatening. The most notable is 0900-8844, the national number for the police for non-urgent matters. This is the number to call if your bicycle has been stolen, you want to report a minor traffic incident with no injuries, or you need to provide information about a crime that is not currently in progress. Essentially, if you need the police but not with sirens blazing, this is the correct number. Using this number for non-emergencies keeps the 112 lines free for genuine crises.
There are also other specific numbers worth noting. For urgent medical advice outside of office hours, you contact the local huisartsenpost (GP post), the number for which can be found online for your specific city. For anonymous crime reporting, there is Meld Misdaad Anoniem at 0800-7000. For a lost or stolen bank card, you should immediately call your bank's dedicated 24/7 emergency number. While the list can seem long, the key distinction to remember is simple: if there is immediate danger to life or property, call 112. For everything else, take a moment to look up the appropriate non-emergency number. This basic knowledge is a fundamental part of responsible residency.